These general conditions of sale govern the sale of products through the site, owned by the company Brumi srl with registered office in Via Fabio Filzi 33, VAT number / Tax Code IT07822200155.
The sale of products by third party sellers will be governed by the terms and conditions of sale applicable from time to time.
Gioielleria Gagliardi invites the customer/purchaser to read carefully these General Terms and Conditions of Sale before proceeding with any purchase. By making any purchase the customer will fully accept these General Conditions of Sale. The sales contracts relating to Gioielleria Gagliardi are considered concluded when the customer receives (by clicking on the "Buy" button) the purchase order made by the customer. The customer, by sending his purchase order electronically, declares to have read and accepted these general conditions of contract and undertakes to observe and respect them in his relations with Gioielleria Gagliardi.


If you want to buy one or more products shown on the site, these can be selected one at a time, adding them to your shopping cart. Once all the items to be purchased have been selected, the customer can close the cart and place the order. At this point will appear a summary page of the selected products, their price and delivery options (with related costs). The customer will be asked to choose the preferred solution for delivery, transport and payment method. At the bottom of the same page, you will find the Buy button, which you will have to click to place your order. The order will then be considered as a contractual proposal of the customer's purchase addressed to Gioielleria Gagliardi for the products listed, each considered individually. Upon receipt of the order, an e-mail will be automatically sent to the customer to take charge of the order itself (Order Confirmation E-mail) which, however, does not constitute acceptance of the purchase proposal. With the sending of the Order Confirmation E-mail, in fact, Gioielleria Gagliardi only confirms to have received the order and to have submitted it to data verification process and availability of the requested products. The contract of sale with Gioielleria Gagliardi will be concluded only when a separate e-mail of acceptance of the purchase proposal will be sent to the customer, which will also contain the information related to the shipment of the product and the expected date of delivery (Shipment Confirmation E-mail). In case the order is processed through more than one shipment, the customer will receive a separate Shipment Confirmation Email. The customer may freely cancel his order before receiving the Shipment Confirmation Email, provided that the order has not already been prepared for the shipping process. In this case no cost will be charged. It is however without prejudice to the right of withdrawal to the terms and conditions set out in the following article.
The issuance of the electronic invoice for an order will be sent to the customer in the Shipment Confirmation Email.


The customer can make the payment due by choosing one of the following methods listed below. Payment by credit card: If the customer intends to make payment by credit card, he can use the PayPal payment procedure, suitable to ensure the confidentiality of data provided by customers. For any information and further legal agreements please refer the customer to the website
The purchased product, together with the relevant invoice, will be delivered by courier to the address specified by the customer at the time of order. In case of non-delivery due to absence of the recipient, at the address specified by him in the order, the courier will leave a notice and try again a second time; if the recipient is still absent, the goods will be returned to the sender.


Right of withdrawal

Subject to the exceptions indicated below, the customer has the right to withdraw from the order placed, without giving any reason, within 14 days from the day he received the product ordered (or the last product, lot or piece in the case of goods, lots or multiple pieces delivered separately).
The customer must communicate - by registered letter or certified e-mail - to Gioielleria Gagliardi, Via Fabio Filzi 33 20124 Milano, the exercise of the right of withdrawal.
In order to exercise the right of withdrawal, it is necessary that the above communication is sent before the expiry of the 14-day period and that the product is returned by mail or courier to Gioielleria Gagliardi, Via Fabio Filzi 33 20124 Milano.
All payments received in relation to the product for which the right of withdrawal has been exercised (including shipping costs incurred for the return) will be refunded by bank transfer to the coordinates indicated by the customer in the communication of withdrawal, by Gioielleria Gagliardi within 14 days from the day on which Gioielleria Gagliardi received the communication relating to the exercise of the right of withdrawal.
Gioielleria Gagliardi may retain the refund until it has received the returned product. The customer will have to bear the direct costs for the return of the products, costs that will be refunded by Gioielleria Gagliardi, together with the return of the price of the product. The customer may be held responsible for the decrease in value of the goods resulting from a manipulation of the goods (other than that necessary to establish the nature, characteristics and functioning of the goods).

Exceptions to the right of withdrawal
The right of withdrawal does not apply in case of:
- supply of sealed goods that are not suitable to be returned for hygienic or health protection reasons and that have been opened after delivery or in case of supply of products that are, after delivery, inseparably mixed with other goods;
- supply of goods made to measure or clearly personalized;
- supply of goods that risk deteriorating or expiring rapidly.

Return policies
All products purchased on the website, can be returned within 30 days after delivery as long as they are intact, unused or damaged. Sealed products will be accepted only if the coating film and / or packaging are intact. Products must be returned by mail/courier and correctly packaged.
In these cases only the price paid for the purchase will be refunded. Shipping costs incurred for the return of the item will not be refunded. The risks arising from transport and the cost of return will be at your sole expense. These provisions are additional and do not affect your rights under the law, nor your right of withdrawal within 14 days described above.


All prices are inclusive of VAT applicable according to law. Information on the availability of the products on sale are listed on the site, as well as on the presentation page of each product. Please note that the estimated delivery and delivery times of the products are purely indicative and you can not rely on them completely. Once the order is received, you will be notified by e-mail if some of the products ordered are not available. If, due to misunderstandings or other inconveniences, the price indicated on the site should be lower than the correct price for the sale of a product, the customer will be contacted to verify if he still wishes to purchase the product at the correct price, otherwise the order cannot be accepted. If the correct price of a product is lower than that indicated on the site, the customer will be charged only the lower correct price and the product will be shipped anyway.


Should the goods ordered on be delivered outside Italy, the customer may be subject to import duties and taxes, payable once the package reaches the specified destination. Any additional cost of customs clearance will be charged to the customer. Gioielleria Gagliardi has no control over these costs and cannot predict the amount. Customs policies vary considerably from country to country and the customer, therefore, should contact the local customs office for further information. The customer is required to be aware that when placing orders on the site, he is considered as an importer and is therefore required to comply with all legislation and regulations of the country where the goods will be shipped and received.


In case of failure by the customer to comply with these General Conditions of Sale, the failure of Gioielleria Gagliardi to exercise the right to take action against him, does not represent a waiver of the right to take action for the violation of commitments made by the customer.


Gioielleria Gagliardi does not sell products to minors. If the customer is under 18 years of age, you can use only by involving a parent or guardian.


20124 MILAN